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General Questions

Contact Us

We'd love to hear from you! Here's the best way to reach us depending on what you need:

Do you ship donuts nationwide?

Yes! We ship a selection of our Portland-made donut across the country. Check out our shipping menu here, and get all the details on our Nationalwide Shipping Program here.

Why are Blue Star Donuts so good?

Starting at 3am, we make every donut from scratch, fresh daily, using local, seasonal ingredients and the highest culinary standards. There are no artificial flavors, sugars, oils, or preservatives in anything we make. Our team takes real pride in this craft, and we want our Portland community to be proud of us too.

How can I apply for a job at Blue Star Donuts?

Head over to our Now Hiring page to see current openings at our Portland locations!

What's your current donut flavor lineup?

You can browse our full menu of donut flavors here. For limited-edition and seasonal flavors, check your nearest Blue Star Donuts location or follow us on Instagram and Facebook.

Do you make vegan donuts?

We do! All of our cake donuts are vegan, including our seasonal flavors, so there's always a vegan option in the case.

Do you make gluten-free donuts?

Everything in our case currently contains gluten. Follow us on Instagram in case that ever changes.

Do you sell donut gift certificates?

Yes! E-gift certificates are available online here, and reloadable physical gift certificates are available at all Blue Star Donuts locations.

Do you do large or bulk donut orders?

Yes! We can do large orders with 72 hours' notice (3 dozen minimum). Browse our regular flavor menu here to start planning your order.

Do you have a blog?

We do! Head over to our blog for behind-the-scenes stories, flavor drops, collabs, and everything else happening at Blue Star.

Where are Blue Star Donuts locations?

You'll find us on SW Jefferson St, in Division, South Waterfront, and at PDX (post security). Visit our locations page for addresses and hours.

Can I order Blue Star Donuts for local delivery?

Yes! You can order delivery right through our site, or find us on Uber Eats, DoorDash, and Grubhub.

About Our Products

What kinds of donuts do you make?

We make three signature styles, each with its own process and personality, and all made fresh daily.

  • Brioche donuts — the ones we're best known for, made through an 18-hour process and shaped into rings, shells, and fritters
  • Old-fashioned donuts — that classic, dense, cakey crunch you know and love
  • Cake donuts — light and tender, and all happening to be vegan

However you take your donut, we've got a style for you!

What donut should I try first?

Honestly, that's like asking us to pick a favorite kid. If you want the classic Blue Star experience, start with something from our brioche donut lineup, that's the one that takes 18 hours to make, and it shows. Feeling adventurous? Ask what's seasonal right now, we're always playing with something new. Either way, you really can't go wrong.

What coffee does Blue Star Donuts use?

That's our Blue Star Blend, a specialty coffee made just for us by Coava, one of Portland's best roasters. It's sourced from Central & South America and roasted for sweetness, body, and a smooth chocolatey finish. You'll find it across our drip coffee, espresso, and nitro cold brew, and it's only available here at Blue Star Donuts.

What's the most Instagrammable donut at Blue Star?

Tough call, but two always steal the spotlight. Our crème brûlée donut, with its crackle top and a little pipette of cream you squeeze right in, is basically made for a slow-mo video. Our Blueberry Bourbon Basil donut earned its main character moment when it landed on the cover of Bon Appétit. Either way, you're getting a good shot.

Does Blue Star Donuts have a secret menu?

We'll neither confirm nor deny... okay, we'll confirm. Ask your barista what's secretly on rotation, we keep a few off-menu drinks in the mix so there's always something new to try. Right now that includes an Italian soda with rotating flavor options, so come find out what's pouring this week. Consider this your official permission to ask.

What makes Blue Star Donuts different from other donut shops?

We do things the hard way because that's the only way we know how to do it right. Our kitchen runs around the clock, using fresh, local ingredients in every batch, all glazed by hand, every single day. It's a gourmet approach to a classic treat, real craft, real ingredients, and a whole lot of pride in every donut that leaves our case. We wouldn't feed our community anything less.

Shipping Guide

Where do you ship donuts?

We ship nationwide! Unfortunately, we're not able to ship to US territories, overseas military addresses, or P.O. boxes at this time.

What shipping carriers do you use?

We partner with UPS and FedEx to get your donuts to you nationwide.

How long does donut shipping take?

Once your order ships, you can expect it to arrive within 1 to 2 business days. We're not able to schedule orders to arrive on a specific date at this time.

How much does shipping cost?

Shipping is a flat rate of $28 on orders under $75, and completely free on orders over $75.

Do you ship donuts nationwide?

Yes! We ship a selection of our Portland-made donuts across the country. Check out our shipping menu here, and get all the details on our Nationwide Shipping Program here.

What's your return and refund policy?

Our donuts are handcrafted and packed with care, but due to their perishable nature and the realities of shipping and weather, there may be some delicious imperfections! Because of this, we're not able to accept returns, exchanges, or refunds unless the issue is the result of an error on our end (manufacturing, packaging, or handling).

What if my order is delayed by the shipping carrier?

We're not able to offer refunds for delays caused by our shipping partners due to weather, mechanical issues, strikes, natural disasters, or similar reasons outside our control. That said, we know how important on-time delivery is, and we may be able to help in extenuating circumstances.

What if I entered the wrong shipping information?

Please double check your order details before submitting! Delayed or non-delivered orders due to a mistake made during checkout aren't eligible for a refund. But donut worry, if you catch a mistake, email us at shipping@bluestardonuts.com and we'll do our best to fix it.

Can I change or cancel my order after I place it?

Yes, as long as it hasn't shipped yet! Wrong address, wrong flavor, forgot a gift message, whatever it is, email shipping@bluestardonuts.com right away and we'll try to make it right. Once your order ships, we're not able to make any changes.

How do I track my donut order?

Tracking information is generally sent out 24 hours before your order is scheduled to ship. If you know you won't be around for delivery, we recommend using your tracking number to arrange alternate delivery options directly through the carrier. Questions? Email shipping@bluestardonuts.com.

Do you offer corporate gifting or bulk shipping?

We do! If you need 10 or more boxes shipped to different addresses, contact shipping@bluestardonuts.com and we'll personally coordinate your order.

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